TERMS OF SERVICE

1. Terms Of Engagement

By engaging with Best SEO Marketing Pte Ltd, you agree to abide by all the terms and conditions as stated below.

2. Website Design

The following agreement relates to the supply of Website Design services (“the Services”) “Company” (Best SEO Marketing Pte Ltd) to the “Client” for the “Campaign” and “Website”.

The website designs will only begin upon receipt of 50% of down payment of the full cost of the website design.

The first draft will be ready within 14 working days upon receipt of downpayment.

We will inform you once the first draft is ready.

We allow for up to a maximum of 2 revisions (can happen before the website completion or after)

Upon completion of the website, the client will be liable to pay the remaining of 50% as agreed upon during the agreement. 

3. Online Reputation Management

The following agreement relates to the supply of Online Reputation Management (ORM) services (“the Services”) “Company” (Best SEO Marketing Pte Ltd) to the “Client” for the “Campaign” and “Website”.

The Company agrees to provide the Client with the Services and is authorized to optimize the business/personal profiles and microsites which are used in the Campaign for the purposes of increasing the ranking for selected key phrases and the goal of demoting ‘offending and negative sites’ on page 1 of Google.

For the Company to provide the Services, the Client agrees to provide correct access and other necessary logins to the Website for uploading, title tags, meta tags and making changes to content and source code for the purpose of optimization.

The Client acknowledges and agrees that:

The Company has no control over the policies of the Search Engines with respect to the type of sites and/or content that they accept now or in the future.

The Client acknowledges that the Company makes no warranty that Reputation Management will generate any increase in sales, business activity, profits or any other form of improvement for the Client’s business.

Services are due payment under all circumstances; including if any of the following situations occur which may disrupt the efforts and work provided by the Company:

If changes are made to the Website(s) and/or backlinks are built to the Website by other parties that adversely affect the services provided by the Company; or

If the Website(s) is offline due to a reason not caused by the Company; or

If Google releases an algorithm update and changes suggested by the Company are not implemented by the Client

If work is delayed through no fault of the Company

Any guarantees made by the Company does not apply in the following circumstances:

If changes are made to the Website(s) by parties other than the Company that adversely affect the search engine rankings of the Website (as determined by the Company);

If the Website(s) are offline due to a reason not caused by the Company.

If Google releases an algorithm update and changes suggested by the Company are not implemented by the Client.

If the Company does not reach the stipulated guarantees or milestones, at no fault of the Client (Company has full website access and client site has never been offline), the Company shall work for free for no more than ninety (90) days and Client is free to move on.

The guarantee begins from the day the Company uploads all content copies to the Client’s Campaign. The guarantee is void if the Company’s changes are overwritten or lost by the Client.

Definitions:
‘Reputation Management’ means providing work to reduce the impact of ‘offending sites’ made by third parties against the Client.
‘Offending sites’ means a website, blog post or article deemed as harmful to the Client’s online reputation.
‘Negative Keyword’ means the key phrases used as search terms that produce the ‘offending sites’ deemed harmful to the Client’s reputation.

4. Search Engine Optimization

The following terms relate to the supply of Search Engine Optimization (SEO) services (“the Services”) by the “Company” (Best SEO Marketing Pte Ltd) to the “Client” for the Website.

The Company agrees to provide the Client with the Services and is authorized by the Client to use the Key Phrases to attempt to improve the ranking of and/or positioning of the Website within the Search Engines.

The client acknowledges and agrees that:

If the Services provided are delayed and are not as a result of any fault(s) on the part of the Company, no refund or compensation will be offered to the Client.

In the event that the Client fails to provide to the Company the correct access (FTP/cPanel/CMS and others relevant to the website) logins to the Website or communicate these details within one (1) month of this agreement, the Client agrees that the Company will provide onsite as a separate document with instructions for the Client or a nominated representative (such as a developer) to upload.

The Client warrants to the Company that the Key Phrases and/or contents of the Website do not and will not violate any law or regulation.

Key phrases selected for SEO must be mutually agreed to by the Client and the Company.

The Client warrants to the Company that it has not received any written notice of claim, and the Key Phrases and/or the contents of the Website do not infringe, interfere, violate or misappropriate the intellectual property rights of any other party.

If the Company notifies the Client in writing of a claim or cause of action against the Company that any of the contents of the Website infringes a presently existing intellectual property right of a third party, the Client shall indemnify and defend such claim or cause of action at its own expenses and pay any costs or damages, including but not limited to all legal costs and disbursements which may be reasonably incurred or finally awarded against the Company.

The guarantee made by the Company in the (SEO Performance Guarantee) table does not apply in the following circumstances:

If changes are made to the Website by other parties than the Company that adversely affect the search engine rankings of the Website (as determined by the Company).

If the Website is offline due to a reason not caused by the Company.

If Google releases an algorithm update and changes suggested by the Company are not implemented by the Client.

If the Company does not reach the stipulated guarantees/milestones at no fault of the Client (Company has full website access and client site has never been offline), the Company shall work for free for no more than ninety (90) days and Client is free to move on.

The guarantee begins from the day the Company uploads SEO content copy to the Clients website. The guarantee is void if the Company’s changes are overwritten or lost by the Client.

The Client acknowledges that the Company makes no warranty that SEO will generate any increase in sales, business activity, profits or any other form of improvement for the Client’s business or any other purpose. No liability whatsoever (except as provided by law) will be accepted by the Company for any damages or losses arising from or as a consequence of the provision of the Services.

5. Disclaimer

The materials on Best SEO Marketing Pte Ltd ‘s web site are provided “as is”. Best SEO Marketing Pte Ltd makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Best SEO Marketing Pte Ltd does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

6. Limitations

In no event shall Best SEO Marketing Pte Ltd or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Best SEO Marketing Pte Ltd ‘s Internet site, even if Best SEO Marketing Pte Ltd or a Best SEO Marketing Pte Ltd authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

7. Revisions and Errata

The materials appearing on Best SEO Marketing Pte Ltd’s web site could include technical, typographical, or photographic errors. Best SEO Marketing Pte Ltd does not warrant that any of the materials on its web site are accurate, complete, or current. Best SEO Marketing Pte Ltd may make changes to the materials contained on its web site at any time without notice. Best SEO Marketing Pte Ltd does not, however, make any commitment to update the materials.

8. Links

Best SEO Marketing Pte Ltd has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Best SEO Marketing Pte Ltd of the site. Use of any such linked web site is at the user’s own risk.

9. Site Terms of Use Modifications

Best SEO Marketing Pte Ltd may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

10. Governing Law

Any claim relating to Best SEO Marketing Pte Ltd’s web site shall be governed by the laws of the State of Singapore without regard to its conflict of law provisions