Privacy Policy

1. Who We Are

Best SEO Singapore is operated by Best Marketing Agency Pte Ltd (UEN: 201929524N), a digital marketing agency registered in Singapore. Our website is bestseo.sg. When we refer to "we," "us," or "our," we mean Best Marketing Agency Pte Ltd.

2. Data We Collect

We collect the following types of personal data:

• Name and email address when you submit a contact form or enquiry.
• Phone number if you provide it voluntarily.
• Company name and website URL for the purpose of providing a quote or audit.
• Usage data collected through Google Analytics 4 (anonymised IP, pages visited, session duration).
• Cookies for website functionality and analytics.

3. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiry or contact form submission.
• To provide a proposal, quote, or SEO audit as requested.
• To deliver services you have contracted us for.
• To send marketing communications if you have opted in.
• To improve our website and services through analytics.

4. PDPA Compliance

We comply with the Personal Data Protection Act 2012 (PDPA) of Singapore. We collect personal data only with your consent, use it only for the stated purposes, and retain it only for as long as necessary. You may withdraw your consent at any time by contacting us.

5. Data Sharing

We do not sell your personal data to third parties. We may share data with trusted service providers (such as email marketing platforms and CRM tools) solely for the purpose of delivering our services. All third-party providers are contractually bound to protect your data.

6. Cookies

We use cookies for website analytics (Google Analytics 4) and essential website functionality. You can disable cookies in your browser settings, but some features of the website may not function correctly.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 24 months. Client data is retained for the duration of the service agreement plus 12 months.

8. Your Rights

Under the PDPA, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Withdraw consent for data collection or marketing communications.
• Request deletion of your personal data, subject to legal obligations.

9. Contact Us

If you have questions about this privacy policy or wish to exercise your data rights, contact us at:

Best Marketing Agency Pte Ltd
Email: hello@bestseo.sg
Website: bestseo.sg/contact